Newer Technology, Inc.® Technical Support

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Support

Registration

NewerTech Warranty Registration
Click HERE to register your product.

3 Ways to contact Technical Support or Customer Service

Submit your support request via our online form.

Phone

815-308-7001 - Option 2

8am–8pm CST Monday-Friday

9am–4pm CST Saturday

LiveChat

NewerTech's distributor, OWC,
offers live technical assistance

Available 24/7

Technical Support - Downloads

NewerTech® Manuals, Software, Drivers, and other Utilities that are available can be found here.

Accessories

Intelligent Battery Charger/Conditioner Manual - PDF - 72DPI
eSATA Extender Cable Manual - PDF - 300DPI
Charge & Sync + Manual - PDF - 72DPI

Data Access/Transfer

Voyager - PDF - 300DPI
Voyager Q - PDF - 300DPI
Voyager S2 - PDF - 300DPI
Universal Drive Adapter Manual (LED Model Introduced January 2008) - PDF - 300DPI
Universal Drive Adapter Manual - PDF - 300DPI
MAXPower eSATA 6G PCIe 2.0 Controller Card User Manual - PDF - 72DPI

External Storage

Guardian Maximus®
Guardian Maximus Assembly Instructions - PDF - 300DPI
Guardian Maximus Quad Interface User's Manual - PDF - 300DPI
Guardian Maximus Quad Interface Assembly Instructions - PDF - 300DPI

miniStack®

Assembly Manual

v1 USB 2.0-only, current - PDF - 300DPI
v2 FireWire USB Hub (including discontinued V1 FW/USB) - PDF - 300DPI
v3 eSATA FW800-400 USB 2.0 - PDF - 300DPI

User Manual

v1 USB 2.0-only, current - PDF - 72DPI
v2 FireWire USB Hub (including discontinued V1 FW/USB) - PDF - 72DPI
v2.5 FireWire USB Hub - PDF - 300DPI
v3 eSATA FW800-400 USB 2.0 - PDF - 300DPI

FireWire Drive Formatting Instructions

Windows 98 Click here
Windows ME Click here
Windows 2000 Click here
Windows XP Click here
Writing a drive signature with Windows 2000/XP Click here
Vista Click here

miniStack® NAS (Network Attached Storage)
miniStack NAS Manual - PDF - 72DPI
miniStack NAS Drivers Here

NuPower® High Capacity Batteries

PowerBook® & iBook® Batteries
Laptop Battery Manual - PDF - 300DPI
PowerBook/iBook Battery Information Sheet - PDF - 72DPI or 300DPI
PowerBook/iBook Replacement Batteries - How to condition your battery. (HTML)
How to Determine the Percentage of Maximum Capacity Remaining in a NuPower® Battery. (HTML)

iPod® Batteries
1G/2G iPod Battery Replacement - PDF - 72DPI or 300DPI
3G iPod Battery Replacement - PDF - 72DPI or 300DPI
4G iPod Battery Replacement - PDF - 72DPI or 300DPI

PRAM Batteries
PowerBook G4 PRAM Battery Manual - PDF - 300DPI

Processors

MAXPower® Processor Upgrades
MAXPower G4 7447A Manual - PDF - 300DPI
Uni-north ASIC Firmware Checker Software Support Page is Here

Uni-north ASIC Firmware Checker Software Stuffit 5.x (38K)
Download CPU Director for the 7447 and 7448 upgrades Here

Wireless Routers & Adapters

MAXPower 802.11n/g/b Wireless PCI Adapter - PDF - 72DPI | Mac OS X 10.3.9 Driver
MAXPower 802.11n/g/b Wireless PCMCIA Laptop Cardbus Adapter - PDF - 72DPI
MAXPower 802.11n/g/b Wireless Router Manual - PDF - 72DPI
MAXPower 802.11n/g/b Wireless USB 2.0 Stick Adapter & Extension Cradle - PDF - 72DPI
MAXPower 802.11g/b Wireless USB 2.0 Stick Adapter - PDF - 72DPI
MAXPower 802.11n/g/b Wireless PCI Adapter and PCMCIA Laptop Cardbus Adapter Drivers Here
MAXPower 802.11n/g/b Wireless USB 2.0 Stick Adapter & Extension Cradle Drivers Here
MAXPower 802.11g/b Wireless USB 2.0 Stick Adapter Drivers Here

Legacy NewerTech software and downloads

View legacy software and downloads.

Installation Videos
QuickTime Streaming or downloadable files with Step by Step installation instructions.

iPod Battery Replacement Videos	High Quality	Medium Quality	Low Quality
1st Generation iPod	16.6MB	6.6MB	2.3MB
2nd Generation iPod	16.1MB	6.5MB	2.3MB
3rd Generation iPod	16MB	6.4MB	2.3MB
4th Generation iPod	26.1MB	11MB	3.9MB
5th Generation iPod	47.3MB	29.8MB	15MB
iPod mini	174.3MB	141.9MB	46.8MB
1st Generation iPod nano	130.7MB	96MB	22.3MB

Other Software

Links to software from external websites is provided as a courtesy to our customers. Please contact the software provider for support. Powerlogix software utilities are compressed in BinHex, Stuffit 5.x or.zip format, and can be de-compressed using a utility such as Stuffit Expander™ for Mac®.

Tech Support Notes

Click here for FAQ's for answers to the most commonly asked questions.